Transparency

Charter of Temporary Living

More transparancy for all players

Serviced apartment, apartment hotel, Aparthotel, serviced residence, temporary living. The serviced apartment segment is described with many terms which are not used uniformly. This not only makes orientation more difficult for the guest, but also makes the segment elusive for banks, investors, and building and planning authorities. In order to counteract this historically grown variety of terms, a working group consisting of important representatives of the industry was formed in 2014 on the initiative of Apartmentservice. The aim of this grouping was to define uniform standards for the rapidly growing and further differentiating segment of temporary living and thus to end the inconsistent use of terms in the segment. As a basis for this, a system was created for the different concepts from both the residential and the commercial sector.

In addition to increasing transparency for customers and investors, this will also increase the visibility of Temporary Housing compared to the variety of offers in the hotel industry.

The Temporary Housing Charter was further developed by the members of the serviced apartments section of the Hotel Real Estate Working Group under the direction of Apartmentservice.

After the initial definition of the Temporary Housing Charter, co-living was assigned to the residential sector, i.e. serviced accommodation. However, the development is so rapid that we currently find both residential and commercial concepts on the market. Here the charter had to be adapted.  

The results were graphically processed in the form of the following matrix.

Serviced apartments is the generic term for commercial units in the form of a serviced apartment building or aparthotel. Serviced apartments are furnished units that always have cooking facilities. The equipment of the units is designed for longer stays. Typical hotel services are associated with this, whereby the service level varies according to the concept.

  • Aparthotels usually offer a 24/7 reception service as well as other typical hotel services and areas such as gastronomy, conference, fitness and wellness.
  • Serviced apartment buildings offer a limited range of services compared to aparthotels. The self-catering of the guests is in the foreground.

Serviced accommodation is the generic term for residential units in the form of furnished units that always have cooking facilities. This is associated with typical hotel services, whereby the service level varies according to the concept.

Furnished accommodation is the generic term for residential units that are also only partly furnished and do not offer any services.

THE DETAILED CHARTER WITH ALL DEFINITIONS AND BUILDING LAW EXPLANATIONS AS WELL AS INFORMATION ON VAT WILL BE PROVIDED FREE OF CHARGE. IF YOU ARE INTERESTED PLEASE CONTACT US.

The development of the Charter is An Achievement for the Industry.

For the first time It offers a systematic description of the Concept for the segment.